MANAGED IT SERVICES

What Our Managed IT Services Cover

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Proactive Monitoring and Maintenance

Keep your systems running smoothly and avoid unnecessary disruptions. We monitor your environment 24/7/365, apply updates, and address issues early to help prevent outages and keep day-to-day operations stable.

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Help Desk and User Support

Get your team back to work quickly when issues come up. Employees have direct access to a support team that already knows their environment, so problems are resolved faster without repeated troubleshooting.

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Cybersecurity

Cyber threats put your business at risk. Security is built into your IT environment to reduce risk across your operations—covering endpoint protection, email security (including phishing and malware), and incident response to help limit exposure and respond quickly.

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Business Continuity

Recover faster and minimize the financial and operational impact of downtime. With tested backups and a clear recovery plan, your business is better prepared for outages, cyberattacks, and unexpected disruptions.

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User and Device Management

Make sure employees have what they need without delays. From onboarding and offboarding to account access and managed email, users and devices are handled properly as your team changes.

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Network & Connectivity

Keep your team connected and productive wherever they work. Reliable IT networking solutions support your users in the office, remote, or in the field so work doesn’t slow down due to connectivity issues.
INDUSTRIES WE SERVE

Tailored IT Solutions for Every Industry

We support organizations across a wide range of industries. Explore some of the sectors we serve below. Not seeing your industry? We likely still have the expertise to help.

Managed IT Services for Construction

We help construction firms stay connected and secure from the job site to the office.

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Managed IT Services for Accounting & CPA’s

Secure, reliable IT solutions that keep your finances and client data protected.

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Managed IT Services for Maritime

Technology solutions that keep maritime operations running safely and efficiently.

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Managed IT Services for Legal

We support law firms with secure, compliant IT systems so you can focus on your clients.

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Managed IT Services for Nonprofits

Empowering nonprofits with dependable IT support to drive greater impact.

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Managed IT Services for Every Industry

Dont see your industry? No problem, we work with businesses across every sector.

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We support maritime organizations nationwide.

Serving Businesses Across the Greater Puget Sound Region.

From Tacoma to Everett, Atekro helps local organizations keep their IT systems secure, connected, and working the way their teams need them to.

We support businesses in Bellevue, Kirkland, Renton, Seattle, Issaquah, and surrounding communities, along with Tukwila, SeaTac, Burien, Snoqualmie, Bothell, Edmonds, Auburn, and other nearby areas. If your location is not listed, reach out, there’s a good chance we can still help.

Why Businesses Trust Us

5 Stars

Maritime IT that solves problems for good

Our maritime company switched to Atekro after utilizing other local IT service providers and we are extremely glad we did. They provide great value as they don’t just close out support requests, they identify recurring issues and make suggestions to solve them on a long-term basis in a cost effective manner. The owner has probably the broadest and deepest technical skills I have encountered and he is actively involved in solving some of the complex problems we face. They are a great partner for our business needs.

Kelly AllisonStabbert Maritime
5 Stars

Fast help when security matters most

Shout out to Scott Nelson from Atekro – his expertise helped me to avoid any complications when my laptop was hijacked a couple weeks ago. He responded so quickly to my email and told me exactly what to do and it was easy.
I recommend anyone in business to use Atekro for cyber security.

Lisa ShookHypnosis At Kinetic Healing Connection
5 Stars

IT guidance you can actually understand

I had the pleasure of working with Scott and his team at this IT managed service company, and I couldn’t be happier with the experience. Scott’s dedication to understanding my specific IT requirements was evident from the start. He took the time to explain the importance of certain security measures, helping me better grasp the need for robust protection. The staff at the company is not only highly knowledgeable but also incredibly pleasant to work with. I highly recommend this IT managed service company for anyone seeking not only top-notch IT solutions but also a team that genuinely cares about their clients.

Carolyn TrinhCarolyn Trinh, CPA PLLC
5 Stars

IT Support that’s patient and reliable

Scott and his team are trustworthy and worth every penny. They are willing to personalize their service and have the utmost patience with those of us who do not know what we are doing! Thank you!!

Mari StevensMari Stevens Counseling
5 Stars

A partner you can count on

I know Scott well and I know his commitment to his customers and to providing them with services above and beyond what one could reasonably expect. I’m grateful for Scott and I trust Atekro. They follow through on the promises they make.

John SambrookCommon Sense Solution
5 Stars

Always-there IT support for maritime teams

Best IT support and service in maritime industry. Fast response to our questions anytime day or night. Highly recommended.

Joey CastroStabbert Maritime
5 Stars

IT finally feels manageable

After meeting with Scott, I feel a sense of relief and direction! As a solo small business owner in Kirkland, I wear all of the hats in my business. IT is one of those areas I put off, until I recently noticed an influx of concerning spam emails. I immediately reached out to Scott, knowing his expertise is in small business IT services. He was incredibly helpful in explaining current risks, walking me through my options for cybersecurity and workspace systems, and tailoring his recommendations to my specific needs and field of work. He has a way of making complex topics feel manageable and approachable. Scott’s expertise clearly spans industries and business sizes.

Dr. Savannah BukantNaturopathic Doctor

FAQ Managed IT Support

Break-fix reacts after something breaks. Managed IT works proactively to prevent issues, reduce disruptions, and create a more stable day-to-day environment.

When IT starts taking time away from your business—through recurring issues, growing complexity, or rising security concerns. As your needs evolve, managed IT helps bring consistency, reduce disruptions, and support your growth without adding internal overhead.

Most plans cover monitoring, help desk support, cybersecurity, backups, and network management—everything needed to keep your business running without interruptions.

By continuously monitoring systems and addressing issues early, problems are handled before they interrupt operations.

For most small and mid-sized businesses, it provides access to a full team of expertise at a predictable monthly cost, without the overhead of hiring and managing internal staff.

Your team has direct access to support that already knows your systems, so problems are resolved faster without repeated explanations or delays.

Not sure if your IT is truly supporting your growth?

Let’s have a conversation and see if we’re the right partner for you.

  • Talk through your current challenges and goals
  • Get an outside perspective on what’s working, and what’s not
  • Understand how we typically help businesses like yours