Reliable IT support, no added crew burden

Every time your crew has to troubleshoot IT, operations take a hit. We take that responsibility off their plate. From monitoring and maintenance to troubleshooting and system updates, we manage your IT end-to-end, so your team can stay focused on running the vessel. With fixed, predictable costs, you always know where you stand. 

We don’t just support your IT, we support how you operate

That means understanding your vessels, your workflows, and your operational pressures, then aligning IT to support them. Whether you're upgrading systems, onboarding new vessels, or managing day-to-day operations, we provide consistent guidance and execution you can rely on. 

Trusted by 500+

Maritime operators across offshore vessels, merchant shipping, ferries, and fishing fleets rely on Atekro to keep systems running reliably in demanding environments. We deliver dependable IT, clear visibility, and long-term support, so your operations stay on track, wherever your vessels are.

Maritime managed IT services designed for real-world conditions

Avoid costly downtime from lost connectivity

When a vessel loses connection mid-voyage, communication slows and systems fall out of sync, creating delays your team can't control. 

We manage redundant systems that automatically switch between internet sources, selecting the best available network based on location, speed and cost, keeping your vessel online and operations moving. 

Resolve issues before they impact operations 

When IT issues happen offshore, delays quickly turn into operational problems. Waiting for support, or explaining your environment to a generic helpdesk that doesn't understand vessel environment, wastes time you don't have. 

Our US-based team provides 24/7 remote support options, so issues are resolved quickly, wherever your vessel is. We also provide scheduled or emergency onsite visits to both vessels and shore-based offices for installations, system upgrades, and in-person troubleshooting.

Eliminate IT gaps that slow down your crew 

One-size-fits-all IT support doesn't match how maritime operations actually run. 

We offer flexible, fully managed or co-managed support that integrates seamlessly with your existing systems. 

That flexibility prevents gaps in responsibility and keeps support aligned with how your crews actually work. 

Respond faster with real-time visibility 

Disconnected systems slow decisions and increase risk.

We bridge the gap between onboard engineering and IT systems, freeing your ETO to focus on critical tasks while improving coordination across your operations.

With onboard systems, shore operations, and cloud platforms unified, your team can respond faster, reduce delays, and keep operations on track.

Meet IMO and USCG requirements 

As vessels become more connected, cyber risk and compliance pressure continue to increase. A single cyber incident can impact operations, compliance, and safety. 

We implement layered cybersecurity aligned with IMO and U.S. Coast Guard standards, protecting both IT and operational systems without disrupting daily operations. With 24/7 monitoring in place, your critical navigation systems, maintenance data, and crew information stay continuously protected against evolving cyber threats. 

Keep operations running when systems fail offshore 

System failure at sea is harder to recover from, and more disruptive. 

We implement backup and recovery solutions built for low-bandwidth environments, so your systems can be restored quickly and downtime is kept to a minimum. Every recovery plan is fully tested and validated, giving you confidence that when something goes wrong, your operations can get back up and running fast. 

Why Businesses Trust Us

Maritime FAQs

Yes, our approach is designed to connect and support vessels and onshore environments as one system.

We design systems with bandwidth constraints in mind, covering updates, monitoring, backups, and recovery, along with tailored solutions for complex, high-demand environments, so your operations keep running smoothly.

Our systems are monitored 24/7, so issues are identified early and addressed quickly. If a failure occurs, we follow tested recovery procedures designed for limited bandwidth and offshore environments, restoring systems quickly while minimizing disruption to your operations.

Your crew’s priority is running the vessel safely and efficiently, not managing complex IT systems. We work alongside them, taking on ongoing monitoring, maintenance, and security of your IT environment, reducing the burden on your crew and ensuring nothing is missed. 

Yes, we offer 24/7 remote support options through our US-based team, with Tier 1 and Tier 2 coverage handling the majority of vessel issues, and escalation to our Client Administration Team for more complex needs.

Yes. We offer optional compliance programs that help you meet IMO, U.S. Coast Guard, FTC, and CMMC requirements across both IT and OT systems.

Yes. We offer scheduled onsite visits for maintenance and upgrades, along with emergency onsite visits for urgent troubleshooting.

No. You’ll have a dedicated account manager who understands your systems and how your vessels operate. That means faster resolution, less repetition, and support from someone who already knows your environment.

How can we help you?

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